OAC: Unable to Login to Analytics After the Configuration of Custom SSL Certificates

(Doc ID 2296037.1)

Last updated on AUGUST 18, 2017

Applies to:

Oracle Analytics Cloud Service - Version 17.1.3 and later
Information in this document applies to any platform.

Symptoms

You have configured your OAC instance in order to use custom SSL certificate as per the instructions in Registering SSL Private Keys with the HTTP Proxy and Redirecting HTTP Calls to HTTPS.

However, after restarting the services you are not able to access any of the services (i.e. http://<host>:<port>/analytics).

Upon checking the logs you see this error message in /var/log/http/error_log.Mon:

 

Cause

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