Not Receiving Email While Using Cann't Sign In Option Or Admin Using Reset Password

(Doc ID 2296419.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

User is not able to receive emails when they use can't sign in option or when admin try to reset password.

Cause

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