Orders In Status "INCOMPLETE" After Payment Authorization (Doc ID 2296705.1)

Last updated on AUGUST 16, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

A number of orders have not been submitted to OMS even though the Payment Authorization was successful. Retrieving the orders through the REST API shows them in status 'INCOMPLETE'.

Changes

 

Cause

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