Webservice ImportBulkData Error: An application error occurred. Your help desk was notified (Doc ID 2296974.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Customer Import

When attempting to use ImportBulkData from ErpIntegrationService,
the following error occurs.

ERROR
-----------------------
tns:ServiceErrorMessage xmlns:tns="http://xmlns.oracle.com/adf/svc/errors/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  FND:::FND_CMN_SYS_ERR
  FND-2An application error occurred. Your help desk was notified.

]]>
  SEVERITY_ERROR


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Populating the webservice ImportBulkData
2. Invoking the webservice


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use ImportBulkData from ErpIntegrationService.

Cause

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