FindItem Operation Is Not Returning item details

(Doc ID 2297487.1)

Last updated on AUGUST 16, 2017

Applies to:

Oracle Fusion Product Hub Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Import Items

findItem operation of ItemServiceV2is not returning item information

Service WSDL URL: https://(SCMDomain,Product Management Common)/egpItems/ItemServiceV2?WSDL
Operation: findItem

The findItem operation is not returning item details but below giving below response.

<env:Envelope xmlns:env="" xmlns:wsa="" xmlns:typ="">
      <ns0:findItemResponse xmlns:ns0="">
       <ns2:result xsi:type="ns0:DataObjectResult" xmlns:ns2=""
        xmlns:ns1="" xmlns:tns=""
         xmlns:ns0="" xmlns:xsi=""/>

Finditem operation should return the item details.

The issue can be reproduced at will with the following steps:
1. Invoke the web service Item version 2 through SOAP UI.
2. Use Operation findItem and execute.
3. Check the response payload.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms