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Error: 'KEY NOT FOUND: dialogs.unknownError' When Attempting to Add a User in the Cloud Administration Tool (Doc ID 2298166.1)

Last updated on NOVEMBER 15, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to add a new user in the Cloud Administration application, the following error occurs.

KEY NOT FOUND: dialogs.unknownError

 

The issue can be reproduced at will with the following steps:

1. Log into the Primavera Cloud Portal.
2. Click the Cloud Administration link.
3. Enter the new user's information in the User Administration form.
4. Click Save.
5. View the reported error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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