FA OTBI - How to Debug Segment Related Issues While Configuring the OTBI Segments

(Doc ID 2304039.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After a recent GL Hierarchy change in the Production Instance the GL accounting segments (particularly Cost Center) are not updating after we ran the required Scheduled processes for update and as a result OTBI reports that utilize the GL Accounting Segments are erroring out.

Reviewed  all the steps in Doc ID 1980180.1 as well as run the following required scheduled processes:
1. Create Rules XML File for BI Extender Automation
2. Import Oracle Fusion Data Extensions for Transactional Business Intelligence

Running these processes has had no effect in production.

Cause

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