My Oracle Support Banner

Error: "Failed to compile JSP /pref.jsp pref.jsp:218:43: AdminUtils cannot ..." When Clicking on My Account in BI Publisher in a Primavera Oracle Cloud Environment (Doc ID 2305281.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.5 and later
Information in this document applies to any platform.

Symptoms

When clicking on 'My Account' in BI Publisher the following error is observed:

Error information
Servlet Name : JspServlet

The request URI: /pref.jsp

The exception message: Failed to compile JSP /pref.jsp pref.jsp:218:43: AdminUtils cannot be resolved String _sessionToken = UIUtils.cleanXss(AdminUtils.handleSetToken(request)); ^-------^ Exception Type : weblogic.servlet.jsp.CompilationException

Steps to Duplicate:
--------------------

  1. Login to BI Publisher
  2. Select the drop-down next to your username on the upper right hand corner
  3. Select 'My Account'
  4. Observe Error

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.