Error: "Failed to compile JSP /pref.jsp pref.jsp:218:43: AdminUtils cannot ..." When Clicking on My Account in BI Publisher in a Primavera Oracle Cloud Environment
(Doc ID 2305281.1)
Last updated on OCTOBER 19, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.5 and laterInformation in this document applies to any platform.
Symptoms
When clicking on 'My Account' in BI Publisher the following error is observed:
Error information
Servlet Name : JspServlet
The request URI: /pref.jsp
The exception message: Failed to compile JSP /pref.jsp pref.jsp:218:43: AdminUtils cannot be resolved String _sessionToken = UIUtils.cleanXss(AdminUtils.handleSetToken(request)); ^-------^ Exception Type : weblogic.servlet.jsp.CompilationException
Steps to Duplicate:
--------------------
- Login to BI Publisher
- Select the drop-down next to your username on the upper right hand corner
- Select 'My Account'
- Observe Error
Changes
Cause
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In this Document
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Cause |
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