Shipment Information Missing In Online Booking/Tendering Screen After Upgrade to 6.4.2

(Doc ID 2307803.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 to 6.4.2 [Release 6.3 to 6.4]
Oracle Transportation Management - Version 6.0 to 6.4.3 [Release 6 to 6.4]
Information in this document applies to any platform.

Symptoms

After upgrading to version 6.4.2 , online booking and tendering screen does not show shipment data.
Identification tab does not show: Total Number of Stops, Total Net Weight, Total Net Volume, Origin Location, Destination Location.
Shipment Tab does not show: shipment id, start date, end date
Similarly Equipment, Stops and other tabs have missing shipment data

Cause

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