Fusion Applications - Global Payroll - Rollback Process - Token2 ORA-20001: You cannot roll back or mark this process for retry because subsequent processing has locked the results of this process.

(Doc ID 2310692.1)

Last updated on OCTOBER 28, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Release 12 version, Global Payroll

When attempting to calculate payroll and rolling back the payroll process, the customer experiences the following error.

ERROR
Token2 ORA-20001: You cannot roll back or mark this process for retry because subsequent processing has locked the results of this process.


STEPS
The issue can be reproduced at will with the following steps:
1. Calculate payroll
2. Submit a process or report - > Rollback process
3. Process ends in error


Cause

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