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Transaction Not Processed After Running Crediting, Classification & Calculation (Doc ID 2311971.1)

Last updated on MARCH 13, 2024

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Transactions

ACTUAL BEHAVIOR
---------------
Transaction not processed for calculations
Transaction number is "xxxx".

EXPECTED BEHAVIOR
-----------------------
Transaction should be processed & credits, earnings generated.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run "Run All Transaction Processes"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see earnings generated for their transactions.

Cause

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In this Document
Symptoms
Cause
Solution


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