Opportunity Territory Assignment Is Not Working
(Doc ID 2313339.1)
Last updated on OCTOBER 02, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, Territory Management, Quotas
Opportunity territory assignment is not working
Opportunities in the Country should be assigned to a Territory with a specific user assigned on the Team.
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Opportunities> open one
3. change a value and Save, should assign a territory and the user on the team but doesn't
The issue has the following business impact:
Due to this issue, users cannot assign territories and teams to opportunities.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!