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Error: "The page cannot be displayed." After Resetting Forgotten Password And Selecting the "Back To Login" Button (Doc ID 2313879.1)

Last updated on OCTOBER 19, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to select the "Back to Login" button after resetting the password, the following error occurs:

The page cannot be displayed.

The issue can be reproduced at will with the following steps:
1. Select the "Forgot Password" option
2. Go through the security questions to reset the password
3. There is a confirmation page that the password has been reset containing the "Back to Login" button
4. Select the button and the error appears


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