Error: "The page cannot be displayed." After Resetting Forgotten Password And Selecting the "Back To Login" Button
(Doc ID 2313879.1)
Last updated on OCTOBER 19, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.6.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to select the "Back to Login" button after resetting the password, the following error occurs:
ERROR
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The page cannot be displayed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Select the "Forgot Password" option
2. Go through the security questions to reset the password
3. There is a confirmation page that the password has been reset containing the "Back to Login" button
4. Select the button and the error appears
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |