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An Application Error Occured (Doc ID 2318615.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version and later
Oracle Fusion Benefits - Version and later
Information in this document applies to any platform.


An Application error occured

Multiple user are getting below error to access fusion HCM. Multiple employees have notified HR of the error and they are all accessing different parts of the benefits application when receiving the error.

'An Application error occurred. See the incident log for more information'

The issue can be reproduced at will with the following steps:
1. Navigate to Benefits
2. Multiple users receive the same error despite what they click on within Benefits application


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