Error after Learn BI Report Has Been "In Progress" for 30 Minutes Without Completing: "Your request for <REPORT NAME> was not able to complete"

(Doc ID 2321333.1)

Last updated on DECEMBER 06, 2017

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

A LearnCenter BI report fails to complete after being In Progress for 30 minutes, and the word Error appears in place of the report completion date/time. An email is received with the following error message:

Your request for <REPORT NAME> was not able to complete. Please contact support and report the warning/error below.

Warning/Error:

id = <ERROR ID>

Cause

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