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Unable To Reach Custom Mapped Hostname (i.e. https://cec.example.com/publicsite) From Within Internal Company Network (Doc ID 2324413.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Content and Experience Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Public site mapped to custom host name will not render over internal company IPv4 network.
- It will only render for IPv6.

This is impacting the public site which can only be rendered/accessed via the service URL https://cec-a123450.sites.us2.oraclecloud.com/publicsite/ which is both IPv4 and IPv6.

Cause

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