Fusion Benefits: Total Benefits Costs do not match with the Election Rates
(Doc ID 2326781.1)
Last updated on MAY 01, 2020
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.12.1.0.0 and laterOracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Total benefit cost does not match the rates for the enrollments made.
EXPECTED BEHAVIOR
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The amount should show correctly rather than the total of the current year and future year combined.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to View Current and Future Enrollments.
2. Review the Total Cost section at the top right corner of the screen.
3. See that the per pay amount is a combined amount of the current and future amount.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |