Error: "Unresolved reference null on Resource." When Attempting to Import XML File in P6 Professional R17.7

(Doc ID 2327892.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.7 to 17.9.0.0 [Release 17.7 to 17.9]
Information in this document applies to any platform.

Symptoms

When attempting to import an XML in P6 web 17.7 Oracle Cloud environment, the import failed with below error in the P6WebAccess log: 

ERROR
-----------------------
ERROR 
 com.primavera.guiservices.impexp.ImportExportServiceImpl ?:? Error happened in the Import/Export Project Service 
 com.primavera.integration.client.xml.xmlimporter.XMLImporterException 
     at com.primavera.integration.client.xml.xmlimporter.ImportWorker.importXMLGlobalData(Unknown Source) 
     at com.primavera.integration.client.xml.xmlimporter.XMLImporter.importProjects(Unknown Source) 
     at com.primavera.guiservices.impexp.ImportExportServiceImpl.b(Unknown Source) 
     at com.primavera.guiservices.impexp.ImportExportServiceImpl.doImport(Unknown Source) 
     at com.primavera.guiservices.impexp.ImportExportWorker.execute(Unknown Source) 
     at com.primavera.infr.threadpool.ThreadPoolImpl.run(Unknown Source) 
     at java.lang.Thread.run(Thread.java:745) 
    Caused by: java.lang.NullPointerException 
    Original Exception: 
    java.lang.NullPointerException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login P6 client
2. Import a specific XML file
3. Import will fail and above error will be able to find in the import log

Cause

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