My Oracle Support Banner

Error: "Unresolved reference null on Resource." When Attempting to Import XML File in P6 Professional R17.7 (Doc ID 2327892.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.7 to 17.9.0.0 [Release 17.7 to 17.9]
Information in this document applies to any platform.

Symptoms

When attempting to import an XML in P6 web 17.7 Oracle Cloud environment, the import failed with below error in the P6WebAccess log:

ERROR
-----------------------
ERROR
com.primavera.guiservices.impexp.ImportExportServiceImpl ?:? Error happened in the Import/Export Project Service
com.primavera.integration.client.xml.xmlimporter.XMLImporterException
    at com.primavera.integration.client.xml.xmlimporter.ImportWorker.importXMLGlobalData(Unknown Source)
    at com.primavera.integration.client.xml.xmlimporter.XMLImporter.importProjects(Unknown Source)
    at com.primavera.guiservices.impexp.ImportExportServiceImpl.b(Unknown Source)
    at com.primavera.guiservices.impexp.ImportExportServiceImpl.doImport(Unknown Source)
    at com.primavera.guiservices.impexp.ImportExportWorker.execute(Unknown Source)
    at com.primavera.infr.threadpool.ThreadPoolImpl.run(Unknown Source)
    at java.lang.Thread.run(Thread.java:745)
   Caused by: java.lang.NullPointerException
   Original Exception:
   java.lang.NullPointerException



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login P6 client
  2. Import a specific XML file
  3. Import will fail and above error will be able to find in the import log

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.