Email Approvals Are Not Updating Transaction Status to Approved/Rejected

(Doc ID 2327948.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Email Approvals Are Not Updating Transaction Status to Approved/Rejected

Manager approves Employee absence request through email, but status is not getting updated in the Application.
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Employee and submit leave request
2. It should go to the Manager
3. Approve it through email and verify that it is approved.
4. Check the Absence status in Manage absence Records.


Cause

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