Error: "0 Users Processed Successfully, 1 User Failed" When Attempting to Provide Application Access to Users in the P6 Cloud Administration Tool
(Doc ID 2331414.1)
Last updated on FEBRUARY 28, 2018
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.6 and later
Information in this document applies to any platform.
When attempting to change a user's application access in the P6 Cloud Administration Tool, the following error occurs:
0 users processed successfully, 1 user(s) failed.
The issue can be reproduced at will with the following steps:
- Login to Cloud Admin Tool
- Change the application access for one or more users
- Attempt to save changes
- The error message is thrown
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