Why Are New Users Just Added to Oracle Cloud Not Found in Global Search in OSN?

(Doc ID 2334439.1)

Last updated on DECEMBER 08, 2017

Applies to:

Oracle Social Network Cloud Service - Version and later
Information in this document applies to any platform.


Why are new users just added into Oracle Cloud Modules, such as Sales Cloud or HCM Cloud, and who are eligible to access OSN not found in Oracle Social Network (OSN)?

What needs be done so that these users can be found?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms