Note Not Saved in AR Transaction
(Doc ID 2335677.1)
Last updated on DECEMBER 02, 2022
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On Applications 11.12.1.0.0:
When attempting to add a note on AR invoice, the following error occurs.
-- Error
Notes aren't saved and thereby aren't visible after you return to your transaction, neither are they visible for other users.
-- Steps
The issue can be reproduced at will with the following steps.
1. Create AR invoice
2. Select the Notes button and add a text
3. Save an close the invoice
4. Review the invoice - Notes are not available
Cause
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In this Document
Symptoms |
Cause |
Solution |