My Oracle Support Banner

Company Administrator Not Able to Provision New Users to Partner Company (Doc ID 2336390.1)

Last updated on JANUARY 10, 2024

Applies to:

Primavera Unifier Cloud Service - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

A Cloud Administrator is not able to create and provision users via the Cloud Administration application to the Unifier environment.

While diagnosing the problem the Cloud Administration application logs were reviewed and the following error was found during the user creation/provisioning activity:

"Assigning Application Access failed : PrimaveraUnifierProduction due to Error while creating user :[User Organization is not existed in Application.]"

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.