Search By Transaction Customer Name On Add Open Receivables During Receipt Application Not Returning Any Records
(Doc ID 2338554.1)
Last updated on MAY 28, 2020
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
During Receipt application, Search by Transaction Customer Name on Add Open Receivable is not returning any transactions though there are Open invoices to apply to Receipt.
However, Search by Transaction Customer Account Number or Receipt Reference Number return Open invoices to apply to the receipt.
STEPS
-----------------------
Receivables>Accounts Receivable>Manage Receipts
Search Unapplied Receipt
Click Add Open Receivable
Search by Transaction Customer Name
Click Search
No Rows Returned
Cause
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In this Document
Symptoms |
Cause |
Solution |