Error With The Services Communication P6/Unifier Gateway (Doc ID 2341319.1)

Last updated on AUGUST 04, 2023

Applies to:

Symptoms

When performing a P6 to Unifier Sync, the job failed with the following Unifier Error.

ERROR
-----------------------
Failure: Unifier return code is 500. java.lang.NullPointerException

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login P6
2. Open issue project, go to Activities.
3. Go to Actions-->Exchange Data-->Send to Unifier.
4. The job failed with error "Update Destination : Unifier return code is 500. java.lang.NullPointerException".
5. Check the job in Gateway, the error details is as below:
com.oracle.pgbu.pdi.provider.ProviderException: Unifier return code is 500.
java.lang.NullPointerException
at
com.oracle.pgbu.pdi.unifierprovider.project.UnifierProjectSaveStep.save(Unifie
rProjectSaveStep.java:229)
at
com.oracle.pgbu.pdi.service.jobs.JobSimulator.executeSaveStep(JobSimulator.jav
a:763)
at
com.oracle.pgbu.pdi.service.jobs.JobSimulator.executeSingleFlow(JobSimulator.j
ava:396)
at
com.oracle.pgbu.pdi.service.jobs.JobSimulator.execute(JobSimulator.java:304)
at com.oracle.pgbu.pdi.service.jobs.JobSimulator.run(JobSimulator.java:171)
at
com.oracle.pgbu.framework.akka.jobs.ServiceExecutorWrapperActor.wrappedReceive
(ServiceExecutorWrapperActor.java:39)
at
com.oracle.pgbu.framework.akka.metrics.UntypedActorWithMetrics.onReceive(Untyp
edActorWithMetrics.java:58)
at
akka.actor.UntypedActor$$anonfun$receive$1.applyOrElse(UntypedActor.scala:165)

at akka.actor.Actor$class.aroundReceive(Actor.scala:484)
at akka.actor.UntypedActor.aroundReceive(UntypedActor.scala:95)
at akka.actor.ActorCell.receiveMessage(ActorCell.scala:526)
at akka.actor.ActorCell.invoke(ActorCell.scala:495)
at akka.dispatch.Mailbox.processMailbox(Mailbox.scala:257)
at akka.dispatch.Mailbox.run(Mailbox.scala:224)
at akka.dispatch.Mailbox.exec(Mailbox.scala:234)
at scala.concurrent.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260)
at
scala.concurrent.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:133
9)
at scala.concurrent.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979)
at
scala.concurrent.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:1
07)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create summary sheet successfully.

Cause

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