Fusion-Taleo: "The Provided Candidate Employee ID Is Not Unique" "The System Found More Than One CSUser" (Doc ID 2342983.1)

Last updated on JULY 16, 2021

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15B and later
Information in this document applies to any platform.

In an Out-Of-The Box (OOTB) Fusion-Taleo TEE (OTAC) environment, the Fusion 'User' export to Taleo has two errors for a record:

<Error>The provided candidate employee ID <some number> is not unique. A candidate with that ID already exists.</Error>
<Error>The system found more than one CSUser. Please refine your criteria.</Error>

Note:

The Fusion 'Employee' export corresponds to a Taleo TEE 'candidate-merge' import.
The Fusion 'User' export corresponds to a Taleo TEE 'employee-merge' import.
This document covers an error that occurs for the Fusion 'User' export / Taleo 'employee-merge' import.
The above errors are seen in TCC Console, in the relevant employee-merge 'response'.

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In this Document

Symptoms

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