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Approval Role – Application Role Approver Error (Doc ID 2343558.1)

Last updated on APRIL 11, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to change location of employee and send approval notification to an application role, the following error occurs.

ERROR
-----------------------
Error in routing slip. The task is assigned to an invalid user weblogic in realm jazn.com.
The routing slip is associated with the task definition
default/HcmEmploymentProcessesChngLocationComposite!30222114_25464292/ChangeLocationApproval.
Verify that the user is specified correctly in the routing slip in the task definition.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. HCM Role attached to approval rule
2. Location Change – Approval Rule Details
  Simple rule with only one condition (1==1) and one approver (Application Role)
3. Location Change Transaction “Review” page.
  Approver details populate correctly and we are able to “Submit” the transaction
4. Email received by task initiator after submitting a location change for a worker with error message


Cause

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