How to manipulate a hierarchy, when it is not visible in Manage Hierarchies UI Skip to end of metadata

(Doc ID 2346786.1)

Last updated on JULY 12, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

 Sometimes, end-users manipulate a partner/customer hierarchy via the 'Manage Hierarchies' UI leaving it in an inconsistent state.

The Manage Hierarchies UI has a limitation that it will show only those hierarchies

that have at-least one tree node present
that are in active state
that have at-least one current tree version

This page gives instructions on how to access the hierarchy using an FSM Task provided by ApplCore and to manipulate (activate/inactivate/delete/re-generate) the tree information, as per your requirement.

Solution

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