How to manipulate a hierarchy, when it is not visible in Manage Hierarchies UI Skip to end of metadata
(Doc ID 2346786.1)
Last updated on AUGUST 02, 2022
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.1.11.1.0 and laterInformation in this document applies to any platform.
Goal
Sometimes, end-users manipulate a partner/customer hierarchy via the 'Manage Hierarchies' UI leaving it in an inconsistent state.
The Manage Hierarchies UI has a limitation that it will show only those hierarchies
that have at-least one tree node present
that are in active state
that have at-least one current tree version
This page gives instructions on how to access the hierarchy using an FSM Task provided by ApplCore and to manipulate (activate/inactivate/delete/re-generate) the tree information, as per your requirement.
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Goal |
Solution |