In The Account Edit Page, Primary Contact Cannot Be Edited (Doc ID 2348729.1)

Last updated on MARCH 14, 2024

Applies to:

Symptoms

In the Account edit page, the Primary Contact cannot be edited

Reproducible Steps

1. Log into CX Mobile
2. Navigate to Accounts
3. Edit the Account
4. Click the Primary Contact
5. No Pop Up window is displayed to choose Contact
6. Field cannot be editable


Due to this issue, users cannot select different contact name

Cause

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