My Oracle Support Banner

OTM Mobile Application Map Does Not Show Route for Locations with only Lat/Long Defined (Doc ID 2350966.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

When viewing the map of shipments through the OTM mobile application, the map is displayed but with no indicators for shipment stop locations for which latitude and longitude coordinates have been defined for in OTM.

It is expected to be able to view shipment stops for which only lat/long coordinates have been defined.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.