Selecting Tasks On Scheduling Gantt For A Crew Shift Selects Tasks From A Different Crew Shift Also

(Doc ID 2352996.1)

Last updated on JANUARY 26, 2018

Applies to:

Oracle Mobile Workforce Cloud Service - Version NA and later
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

When trying to select multiple tasks on the CDI Scheduling Gantt for one Crew Shift, often times tasks from a separate, adjacent Shift are selected as well. This happens when selecting as few as two tasks on one Crew Shift, a third unexpected task is selected from a separate Crew Shift.

User is unable to use the multi-select functionality most of the time since it crosses over between different Crews/Shifts. This happens in IE11 and Chrome

Cause

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