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Lead Territory Reassignment Is Not Working When Account Attribute Is Changed. (Doc ID 2356029.1)

Last updated on JUNE 01, 2023

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Leads, Sales Campaigns

Lead Territory Reassignment is not working when Account Attribute is changed.

When some attributes are changed in Account(e.g. Fields to be tested:
Organization Type
Organization Size
Industry), territories don't get re-assigned based on the account attribute change.

Solution

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In this Document
Goal
Solution
References


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