Need AP Hold Notification To Show The Overbilled Amount/Quantity (Doc ID 2358299.1)

Last updated on DECEMBER 02, 2022

Applies to:

Symptoms

The AP notification for the invoice hold does not show the right information when we use Invoice Match Option = Receipt. It does not show the Overbilled Amount/Quantity and it shows the cumulative received amount/quantity of the purchase order instead of the received amount/quantity of the receipt that was used to match the invoice. The approver of the notification does not get the right information and cannot decide if he should approve or reject the invoice.

EXPECTED BEHAVIOR
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The information on the notification should be complete and based on the receipt.

Changes

Cause

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