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PRC:POZ: Supplier Portal - User Account in Status Processing (Doc ID 2360814.1)

Last updated on AUGUST 21, 2023

Applies to:

Oracle Fusion Supplier Portal Cloud Service - Version 11.13.17.09.0 and later
Oracle Fusion Supplier Portal - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

Supplier registration was done and user creation was submitted.

However the user is not active and when trying to create another user account the following error occurs.

Error:

You cannot edit this contact because there is a pending user account request. (POZ-2130177)".

In Supplier Portal the status is Processing.

Steps:
1. Create supplier,
2. Click on create user account for the supplier contact.
3. Try to edit supplier contact and encounter reported error


Cause

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In this Document
Symptoms
Cause
Solution
References


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