Error When Importing A Primavera Project MSP XML File To MS Project

(Doc ID 2362227.1)

Last updated on FEBRUARY 16, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.12.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 17.12.0.0 and later
Primavera P6 Professional Project Management - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import an XML exported in MSP XML format from P6 into Microsoft Project,
the following error occurs.

ERROR
-----------------------
we're sorry there seems to be a problem with this file that keeps us from opening it please try using a backup copy if available

when subsequently trying to import the same file back into P6, the following error occurs in the log:

ParseError at [row,col]:[1,1]
Message: Premature end of file.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Export project from P6 EPPM or Pro to MSP XML
2. Attempt to open MSP XML in MSP
3. Note error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open MSP XML in MSP.

Cause

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