My Oracle Support Banner

The P6 Professional for Cloud Connect Application Hangs or Freezes When Attempting to Delete a WBS With Client Side Cache Enabled (Doc ID 2362252.1)

Last updated on FEBRUARY 24, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.10.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 17.10.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to delete a WBS with many tasks, the application hangs indefinitely and the application is unusable. If there are a small number of tasks the application will hang for 5-10 minutes before being accessible.

EXPECTED BEHAVIOR
-----------------------
When attempting to delete a WBS with many tasks, the application should delay for a moment but still be usable by the end user while the tasks are deleting.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. Delete WBS that contains many tasks
3. Deletion process hangs up the application and takes up to 20 minutes to complete.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.