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In ARCS When Importing Pre-Mapped Transactions Through Console Actions Screen The Transaction Imports Always As Zero (Doc ID 2364633.1)

Last updated on NOVEMBER 02, 2022

Applies to:

Oracle Account Reconciliation Cloud Service - Version 18.01.42 and later
Information in this document applies to any platform.

Symptoms

When Importing Pre-Mapped Transactions in the defined format via the Console -> Actions screen, the transaction imports but the amount always imports as zero.
When importing the same file in the same format on a specific reconciliation via the import transaction feature, the transaction imports with correct amount.

Cause

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In this Document
Symptoms
Cause
Solution


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