My Oracle Support Banner

In ARCS When Importing Pre-Mapped Transactions Through Console Actions Screen The Transaction Imports Always As Zero (Doc ID 2364633.1)

Last updated on MARCH 27, 2018

Applies to:

Oracle Account Reconciliation Cloud Service - Version 18.01.42 and later
Information in this document applies to any platform.

Symptoms

When Importing Pre-Mapped Transactions in the defined format via the Console -> Actions screen, the transaction imports but the amount always imports as zero.
When importing the same file in the same format on a specific reconciliation via the import transaction feature, the transaction imports with correct amount.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.