My Oracle Support Banner

Troubleshooting Managed Database Backups on OCI (Doc ID 2365411.1)

Last updated on JULY 04, 2024

Applies to:

Oracle Cloud Infrastructure - Version N/A and later
Oracle Cloud Infrastructure - Database Service
Information in this document applies to any platform.

Purpose

If a Database backup from the OCI console gets stuck, that could be because of various reasons.

There are various scenarios in which the backup job can fail, resulting in the database status in the console stuck in an “Updating” status.

Taking a Database backup from the OCI console or using API is called a Managed Database Backup.

https://docs.us-phoenix-1.oraclecloud.com/Content/Database/Tasks/backingup.htm

There are broadly two reasons for an automatic backup to fail.
Object Store not accessible from the Host
Host/Database issues causing backup to fail

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.