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Troubleshooting Managed Database Backups on OCI (Doc ID 2365411.1)

Last updated on OCTOBER 24, 2019

Applies to:

Oracle Cloud Infrastructure - Version N/A and later
Information in this document applies to any platform.

Purpose

If a Database backup from the OCI console gets stuck, that could be because of various reasons.

There are various scenarios in which the backup job can fail, resulting in the database status in the console stuck in an “Updating” status.

Taking a Database backup from the OCI console or using API is called a Managed Database Backup.

https://docs.us-phoenix-1.oraclecloud.com/Content/Database/Tasks/backingup.htm

There are broadly two reasons for an automatic backup to fail.
Object Store not accessible from the Host
Host/Database issues causing backup to fail

Troubleshooting Steps

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