Not Able to Reset Password When Attempting to Reset Password From the "[EXTERNAL] Action Required: Reset Oracle Primavera Password" Email
(Doc ID 2365906.1)
Last updated on OCTOBER 19, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.9.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When attempting to reset a password through the "Oracle Construction and Engineering applications page" link from the donotreply@oracle.com email with the subject line "[EXTERNAL] Action Required: Reset Oracle Primavera Password"
the following is displayed:
Primavera Cloud Portal
[your name]
Help...
EXPECTED BEHAVIOR
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Able to review the Primavera Cloud Landing page.
Cause
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In this Document
Symptoms |
Cause |
Solution |