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Custom Templates Do Not Display Time in the Same Timezone as the User Preferences Setting (Doc ID 2369889.1)

Last updated on JUNE 11, 2024

Applies to:

Primavera Unifier Cloud Service - Version 17.1 and later
Primavera Unifier - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When viewing a Custom Print or Custom Report that has a Date/Time field, the displayed information does not match what is observed in the Business Process (BP) record.

For example, the BP record may show a workflow step completion date as July 1, 2017, but the custom report or print shows July 2, 2017.

EXPECTED BEHAVIOR

The date and time displayed in the report or print should match that of the BP record (i.e. in the time zone set in the user's Preferences).

Cause

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In this Document
Symptoms
Cause
Solution
References


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