Fusion Absence Management - Employee Getting "not Enrolled Or Not Eligible" Error For An Eligible Absence Type

(Doc ID 2375272.1)

Last updated on MARCH 18, 2018

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to add Paid holidays (days) absence to an employee the following error occurs.

ERROR
-----------------------
You cannot record this absence because the employee is not enrolled in or eligible for any absence plan. (ANC-3405033)

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to employee
2. Manage Absence Records
3. Try to submit a Paid holidays (days) absence

BUSINESS IMPACT
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Production environment

Cause

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