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GTM AES Filing Should Handle Specific Instructions For Shipments To And From Puerto Rico (Doc ID 2375666.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Customs Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

When reporting a party address in Puerto Rico, report 'PR' as the State Code and 'US' as the Country Code.  

This results in a rejection from AES:  "Response code 331 (ULT CONS COUNTRY UNKNOWN)"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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