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oracle.rules.rl.exceptions.UndefinedException: The symbol "oracle.bpel.services.workflow.task.model.FinGlJournalApprovalRules.********" is undefined. (Doc ID 2375930.1)

Last updated on JANUARY 31, 2024

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Journal Approval issue in a particular environment for all the journals of related to same rule.

Error in Journal Approval UI:

The Supervisor doesn't exist (FUN-720337)
Cause - The supervisor not found for the SUbmitter
Action: Correct the HCM Employee supervisory hierarchy.

Error in SOA Instance:

oracle.rules.rl.exceptions.UndefinedException: The symbol "oracle.bpel.services.workflow.task.model.FinGlJournalApprovalRules.********" is undefined.

FinGlJournalApproval to FinGlJournalApprovalRules_Supervisory_JournalApprovalRuleSet failed with Business Fault: null. Check the underlying fault. Check target SOA component for cause.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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