My Oracle Support Banner

REL13UPG - DocuSign Error Prevents Sending Contract For Signature (Doc ID 2378212.1)

Last updated on MARCH 23, 2018

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Contract Authoring

When attempting to manage signatures
the following error occurs.

"The UserID does not have a valid membership on this Account."

The issue can be reproduced at will with the following steps:
1. Edit contract
2Parties tab
3. Actions -- send signature

The issue has the following business impact:
Due to this issue, users cannot manage signature in contract module


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.