REL13UPG - DocuSign Error Prevents Sending Contract For Signature
(Doc ID 2378212.1)
Last updated on FEBRUARY 02, 2023
Applies to:
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.17.11.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.17.11.0 version, Contract Authoring
When attempting to manage signatures
the following error occurs.
ERROR
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"The UserID does not have a valid membership on this Account."
STEPS
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The issue can be reproduced at will with the following steps:
1. Edit contract
2Parties tab
3. Actions -- send signature
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot manage signature in contract module
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |