My Oracle Support Banner

Financial Consolidation and Close Cloud Service (FCCS) Admin User Cannot Create New Dimension Members With The Smartview Admin Extension Using Excel 2007 (Doc ID 2378611.1)

Last updated on JANUARY 13, 2020

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version 18.02.67 and later
Information in this document applies to any platform.
Customer using Office2007 and Smartview 720

Symptoms

When using Excel 2007, client looses certain functionality updating dimensions in SmartView.  For example a user provisioned with Admin privileges can update existing members via Smartview but cannot create new members.  When pressing the Smartview submit button it appears to work and no error is returned but you can quickly see that the new members were not written when refresh completes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.