AD bridge not syncing all Organization Units (OU) from Active Directory
(Doc ID 2379143.1)
Last updated on AUGUST 24, 2023
Applies to:
Identity Cloud Service (IDCS) - Version N/A and laterInformation in this document applies to any platform.
Symptoms
After installing the bridge in Active Directory, we need to go to IDCS to specify the Active Directory Organization Units (OUs) from where we want to sync users and groups into IDCS.
The OU's configuration does not show all the Organization Units we have in Active Directory.
For example in the below example we can see that OU=XLockX , OU=XLock2X and OU=Zcontainer are missing in IDCS even if they exist in Active Directory
Active Directory OUs
IDCS OUs
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |