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System Error When Saving a Requisition, a Candidate File or Sending a Correspondence: Request Body Seems to Contain Malicious Script Snippet or An Unexpected Error has Occurred (Doc ID 2379320.1)

Last updated on MAY 21, 2018

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 17.0 and later
Oracle Taleo Recruiting Cloud Service - Career Section - Version 17.2 to 17.2 [Release 17]
Information in this document applies to any platform.

Symptoms

A system error message is displayed upon saving any change in a requisition file, a candidate file or sending a correspondence.

A system error has occurred.

Please exit the application and open a new session. Please contact your internal company help desk if your company has one. Otherwise, for any problem with the Taleo application, please log an incident through Oracle Support. In your incident, please describe the problem in detail (circumstances and actions leading up to the error). If you do not have access to Oracle Support, please contact your Taleo system administrator.

enterprise@ZONE.taleo.net (##################)

OR

An Unexpected Error has Occurred

Cause

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