27578181 INC1002865374/PRB1015624 - Element Entry Is Missing In OTBI (Doc ID 2381778.1)

Last updated on MAY 31, 2023

Applies to:

Goal

There is an issue with Payroll – Element Entries Real Time subject area not pulling the complete data of element entries for multiple person numbers.

Issue Description: Element entry details are missing while running the OTBI report using Subject
Area- Payroll – Element Entries Real Time.
There are more than 100 employees for who the data is not appearing.
Impacted GPN: 00017058
Employee Manage Element entry view .As highlighted below there are four incentives given to the employees.

There are 4 element entries for element 'Incentive Cash - GBP' for 28-02-2018.

In OTBI report there are only 3 element entries showing.


EXPECTED BEHAVIOR
-
Expect to see all element entries for the employees in OTBI report.

STEPS

The issue can be reproduced at will with the following steps:
Add multiple Element for the Person
At least two of them should have the same value(Same amount).
Run the OTBI using Payroll – Element Entries Real Time
 

Solution

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