My Oracle Support Banner

The Template To Generate Statement Is Not Available In The Template Repository. (Doc ID 2387696.1)

Last updated on JANUARY 28, 2020

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Receiving the following error when generating compensation workbench print statement:
"The template to generate statement is not available in the template repository.Please check with your system administrator."

The error only appears to happen after a specific user  attempts to generate statements, in which he receives this error, and then anyone else who runs it after him  receives this same error. The only why I have gotten it to work again for the other user  after this, is to upload a new template via Manage Plans ... > Manage Templates, and then only generate the statement from her account. It will continually work for her until different user attempts to run it.


 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.