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The Template To Generate Statement Is Not Available In The Template Repository. (Doc ID 2387696.1)

Last updated on JANUARY 28, 2020

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version and later
Information in this document applies to any platform.


Receiving the following error when generating compensation workbench print statement:
"The template to generate statement is not available in the template repository.Please check with your system administrator."

The error only appears to happen after a specific user  attempts to generate statements, in which he receives this error, and then anyone else who runs it after him  receives this same error. The only why I have gotten it to work again for the other user  after this, is to upload a new template via Manage Plans ... > Manage Templates, and then only generate the statement from her account. It will continually work for her until different user attempts to run it.



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