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Fusion Benefits : Option level Eligibility Profile Issue (Doc ID 2387861.1)

Last updated on SEPTEMBER 17, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Set Up Benefits

ACTUAL BEHAVIOR
---------------
When processing a new hire for an EE with spouse and child as dependents, the Employee child option is not visible as an option to select for medical

EXPECTED BEHAVIOR
-----------------------
Employee child option should be an option to select for medical

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enrollment
2. Process life event
3. elect medical where all options but EE Children are visible

Cause

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In this Document
Symptoms
Cause
Solution
References


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